Access to Records

Accessing Your Medical Records

In accordance with the General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by Sunbury Health Centre Group Practice; this is commonly known as a data subject access request (DSAR). Data subjects have a right to receive:

  • Confirmation that their data is being processed
  • Access to their personal data
  • Access to any other supplementary information held about them

Options for access

As of April 2016, practices have been obliged to allow patients access to their health record online. This service enables the patient to view coded information held in their health record.

In order to receive this access, please print this form:

and this information leaflet:

and bring the completed form, along with your identity documents to the practice to undertake an identity check. Please note, your GP is required to check your application before access can be granted to your records online, and therefore this process may take several weeks.

In addition, you can make a request to be provided with copies of your health record in printed format.

To do so, you must complete this Data Subject Access Request (DSAR) form.

Alternatively, a paper copy of the DSAR is available from reception.

You will need to return the completed paper copy of the DSAR to the practice, along with your identity documents to undertake an identity check.

If you prefer to send your documents electronically, please notify the practice that you wish to send your completed DSAR form and identity documents to us using the ‘Contact the Practice’ form, and we will open a secure, electronic channel for you to send these to the practice.

Patients do not have to pay a fee for copies of their records.

Time frame

Once the DSAR form is submitted, Sunbury Health Centre Group Practice will process DSARs within 28 days.


There may be occasions when the data controller will withhold information kept in the health record, particularly if the disclosure of such information is likely to cause undue stress or harm to you or any other person.

Data controller

At Sunbury Health Centre Group Practice the data controllers are Richard Fryer/Sasha Thurgood and should you have any questions relating to accessing your medical records, please ask to discuss this with the named data controller.